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I once receieved an email as follows and I'll
try to quote it verbatim. " GEUSS WHO THIS IS HAHA. Yo dont know dont ya ? " Naturally, it was unsigned and I might
not have known indeed, had his name not been prominently displayed in two places in the 'From'
space. Now on with a selection of humourous email anecdotes and no more monkeying around ! Enjoy ~ Kathy
A few years back I was working at the helpdesk for an Internet provider
where people could get a cheap email account.
Customer: "I tried sending email to 1.404.123.4567 but the emailer wouldn't
let me."
Tech Support: "Um, that's a telephone number."
I helped someone set up his email account a while back. I realized
how big a task it would be when I walked him through sending email, and he didn't understand why "all psychiatric patients
in North America" wouldn't work as an email address
Tech Support: "How may I help you?"
Customer: "I'm writing my first email."
Tech Support: "Ok, what seems to be the problem?"
Customer: "Well I can get the 'a'. But how do I put the circle
around it?"
Someone once called me and asked me why she just received a satanic mail from
us. I was a bit confused at first, and it took a few minutes to realize that she had received a message with the subject,
"Message from MAILER-DAEMON."
There's a long time customer of ours who has built quite a reputation around the
support desk for being a complete and utter moron. He's been online longer than most teenagers but still hasn't grasped any
of the fundamentals about windows, email, web pages, passwords, you name it. When he sends complaints to our support mailbox,
he sends them in 18 point bold Verdana and only sends one sentence at a time. For the most part, if he needs another sentence,
then he needs another email. Of course, anything that happens to him while he's online is the direct result of something we
did.
These two messages were in my box this morning, spaced about thirteen minutes
apart.
you passworded my email and I cannot get in
Thanks
...and...
Disregard
last mesagge. Damn windiws did it.
Overheard in a class:
- Student: "I'm so glad you're giving this email class. I can't wait to
find out how to send a fax from my cell phone!"
Doing phone support for a software company, we had a customer that needed an update
to our program. We told her that we had placed it in her mailbox, and it was there waiting on her to pick it up (our customers
had "mailboxes" on our dial up server). She told us it wasn't there, so we asked her to check again just to be sure. She said
ok, put the phone down, and was gone for about five minutes. Finally she came back and said, "It's still not there. I knew
it wouldn't because our postman only comes around 11:00am." She had walked outside and checked her street mailbox.
We are graphic designers based in the Netherlands. We recently did a job for a
charity in London, which was sponsored by a large computer company. In order to complete the job, we needed a copy of the
computer company's logo. In due course, we received an email with a TIFF file of the logo. The text of the email asked that
we return the TIFF file when we had finished with it. We did
This morning someone came barging into my office, panic stricken,
and frantic. "All my mail I saved in one of my folders is gone!!!" she said. I asked her which folder she had saved it to.
"Deleted Items," she said
My boss decided he had to have a computer. Bad idea.
- Boss: "It's ON! I have CLOUDS! Come show me how to work this web thing!"
So I teach him how to send email. To send to me, he has to type all of five letters,
plus the "@aol.com" part.
- Boss: "Do I have to type ALL of this WHOLE thing every time? Can't you
fix it so it knows I want you?"
After I put myself into his address book:
- Boss: "Do I have to do ALL this clicking, clicking, clicking every SINGLE
time? Just fix it so it knows I want you."
The following was received via email from a customer:
Dear Help Desk:
Hmmm. This appeared in my inbox as I was writing you about Outbox trouble.
So, apparently that email sat in my outbox BUT was also delivered... so I just BET the computer thinks I was sending it from
the LS Mailbox, whence mail DOES sit in the outbox even if it was delivered. That was a forwarding of a message which had
ORIGINALLY come into the LS mailbox BUT I had moved it into MY inbox before forwarding. I guess the computer remembered where
it had originally arrived, does that make sense? This is this not a PAB problem but a Shared Inbox thing, a feature not a
bug?
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